Ask Faqih

Privacy Policy

Last Updated: April 21, 2025

1. Introduction

At Ask Sheikh Faqih ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or any other services provided by Ask Sheikh Faqih (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal information is information that identifies you as an individual. We may collect the following personal information:

  • Name
  • Email address
  • Date of birth
  • Contact information
  • Account credentials

2.2 Religious Information

When you submit Islamic questions through our Services, we collect information about your religious concerns, personal circumstances, and any other details you provide to help our scholars provide accurate guidance.

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our Services, including:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Referring website
  • Other statistics

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our Services
  • Processing and responding to your Islamic questions
  • Creating and managing your account
  • Sending you notifications and updates
  • Improving our Services
  • Conducting research and analysis
  • Detecting, preventing, and addressing technical issues
  • Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Islamic Scholars

We share your Islamic questions and related information with qualified Islamic scholars who provide responses through our platform. These scholars are bound by confidentiality agreements.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us through our Contact Page.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact Page.